Refund

Refund Policy

Yankzarcandle organizes its rules on returns, exchanges, and refunds in the following sections.

Yankzarcandle: starting a request
To start a return or exchange, contact us at Support@Yankzarcandle.shop before sending the item. Once the request is approved, Yankzarcandle will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How Yankzarcandle handles condition of returns
The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Yankzarcandle customers should know about support
For return or exchange assistance, contact Support@Yankzarcandle.shop or 4257726707.

Details from Yankzarcandle on refund timing
When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

order problems at Yankzarcandle
When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

exceptions at Yankzarcandle
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

eligibility at Yankzarcandle
We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Yankzarcandle
Brand name: Yankzarcandle
Email: Support@Yankzarcandle.shop
Phone: 4257726707
Physical address: 76 Walnut St, Worcester, Massachusetts, 01608, United States